Contact Us
Got a question about one of our reviews, spotted something that needs updating, or want to flag an issue with a site we cover? This page explains how to reach the Best Crypto Casinos team and what kind of enquiries we're able to help with.
How to reach us
The best way to contact us is by email at [email protected]. We read every message and aim to respond within a few business days, though volume can occasionally push that out a little. Please include enough detail for us to act on your message — for example, the name of the casino you're asking about, a screenshot if relevant, or the specific page you're referring to.
What we can help with
- Corrections or updates to information in a review — for example, changes to a casino's supported coins, bonus terms, or licensing details
- General questions about how we research and rank crypto casinos for US players
- Feedback on your own experience with a site we've reviewed, positive or negative
- Reports of broken links, outdated offers, or inaccurate content on oysterfestival.net
- Suggestions for sites you'd like us to look into for a future review
What we can't help with
We're an independent review and comparison site, not a casino operator, a payment processor, or a customer support desk for any of the brands listed on this site. That means we're not able to:
- Access, verify, or recover your casino account, wallet, or funds
- Resolve disputes about deposits, withdrawals, or bonus eligibility on your behalf — these need to go through the casino's own support team
- Provide tax, legal, or financial advice — for anything involving gambling winnings or crypto gains, speak with a qualified tax or legal professional
- Confirm whether a specific casino is legal to use from your particular state — offshore crypto casinos operate in a legal grey area for US players, and eligibility can vary, so it's worth checking your own state's rules before you play
If you're having trouble with a deposit, withdrawal, or account verification at a specific casino, your first step should always be that casino's own support channel, since we don't have access to individual player accounts or transaction histories.
Before you get in touch about a specific casino
If your message relates to one of the sites in our rankings, it helps to check a few things first. Our Responsible Gambling page covers tools and resources if you're concerned about your own play or someone else's, including the National Problem Gambling Helpline. Our Terms and Conditions page explains how we structure this site, including our commercial relationships — we may earn a commission when readers sign up through links on oysterfestival.net, but this never affects how a casino is ranked or reviewed. If you'd like to know more about who we are and how we work, our About Us page has that background.
A reminder on age and responsible play
oysterfestival.net is intended for adults of legal gambling age only — 18+ or 21+ depending on the site and your state's rules. Gambling carries a real risk of losing money, and crypto adds the added risk of price volatility on top of that. If you or someone you know is struggling with gambling, free confidential support is available around the clock through the National Problem Gambling Helpline at 1-800-GAMBLER. Offshore crypto casinos, including those we review, may not offer the same self-exclusion tools or player protections as state-regulated operators, so it's worth using your own limits and safeguards regardless of where you play.
Keeping our reviews accurate
This site relies partly on reader feedback to stay current — bonus terms, supported coins, and payout speeds at crypto casinos can change without much notice. If something in one of our reviews looks out of date, telling us about it directly is the fastest way to get it corrected.